Here at Indochina Sails we work tirelessly day and night to provide our guests the opportunity to see Ha Long Bay the only way it should be seen: in luxury. Operating luxury cruises everyday of the year isn’t as easy as it seems and sometimes you need to slow down and take a look to appreciate the hard work and amazing results.
We do what we do to please you, our customers, and each and every one of our customers gets a voice that we listen to, mainly on TripAdvisor. We always communicate with our clients and want to hear what you enjoy the most, and anyways in which we can possibly improve our service so that we can remain as the number one luxury cruise operator in our home, Ha Long Bay.
This year, we are delighted to once again be awarded the 2018 TripAdvisor Certificate of Excellence! This prestigious award indicates that we are in the top 10% of businesses in the world as voted by travellers on TripAdvisor. This is important for us as the voice of our customers is the voice that matters most to us – and this is the 8th time we have been honoured with this award.
“There is nothing better than your hard work being recognised by your customers. Receiving this award is a true source of pride for the entire team and we would like to thank all of our guests both for travelling with us, and for taking their time to review us on TripAdvisor.” - Ms. Trang Nguyen, Indochina Sails’ director of sales and marketing.
As one of the first companies offering overnight cruises on this World Heritage Site and with twenty years of experience, we are continually developing and pioneering luxury cruises on these world-renowned waters. In light of this, we are excited to launch the newest member of the Indochina Sails family: a new and improved cruise ship in Lan Ha Bay! Stay tuned for more exciting information about what is sure to be the most luxurious cruiser in Ha Long Bay.